Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cutting edge products and services that deliver outstanding value and that are global in vision and scope? Work with premier thought leaders in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?
 

What will your typical day look like?

Organizational Responsibilities:

• Provide leadership and oversight to the technology and services teams to ensure adherence to both project deliverables and operational kpi’s are being met Partner across the DTS organization to ensure seamless service delivery where Infrastructure services are the dependent systems. 

Project Responsibilities

• Establish strategic views and roadmaps for each service area and execute projects to achieve the interim goals along the way to fulfillment of the vision.
• Partner with stakeholders to deliver, maintain, and operate enterprise-wide solutions Resolve issues, identify risks, and escalate, as necessary Partner with the PMO to prepare overall project strategy, schedule, milestones, tasks, and estimates

People Management

• Responsibilities Manage the recruitment and selection of a talented team Manage and report staffing, resource allocation, goal setting and measurements Effectively cultivate a culture of continuous improvement and teamwork among the staff Build and manage capabilities via integrated onshore and offshore team

Operational Responsibilities

• Establish proactive operational measures to reduce production downtime incidents Lead efforts to continually improve process for Member Firms Create a team providing deep technical performance analysis capabilities to identify performance issues before being added to production. Integrate security standards and processes into daily work to meet and sustain compliance with Deloitte secure practices

Specific Responsibilities

• Leads the CoE responsible for the printer program Provides printer hardware and software solutions globally
• Defines global standards and negotiate global procurement deals leveraging the Combined purchasing power of Deloitte. Lead the inclusion of printing assets into the global CMDB and ensure all print solutions are secure and compliant with Cyber controls Leads and advises the development of technology strategy globally
• Ensures innovation, global synergies, and brand protection. Develops strong working relationships across member firms and Deloitte Technology teams to encourage systems solutions that meet business needs. Anticipates client needs, identifies, and champions opportunities for the development and implementation of new services and methods to meet or exceed client needs.
• Develops and manages IT budget plan working jointly with the DTS leadership Performs job-related duties as assigned.

About the team

Deloitte Global:

At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network. In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark. Deloitte Global supports our talented professionals in answering the question: What impact will you make?

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

Enough about us, let’s talk about you

You are someone with:

• Bachelor’s degree in computer science, engineering, information system or related field. 
• Master’s in information systems or business preferred. 
• Over 15 years of experience in technology in a large scale complex global organization 
• Extensive experience defining overall strategy and innovation for a global organization
• Solid understanding of printer hardware and software solutions
• Demonstrated ability balancing costs, risks, and schedule.
• Experience architecting and designing End user technologies
• Experience with defining and executing strategies and approaches around end user technologies
• Minimum of 8 years managing multiple teams
• Demonstrated ability to set and meet deadlines and manage related risks
• Strong situational leadership instincts and abilities
• Ability to manage and work with culturally and geographically diverse populations
• Ability to lead and drive virtual teams