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Date: Nov 11, 2025
Location: Toronto, ON, CA, M5C 3G7
Company: Deloitte
Job Type: Permanent
Reference code: 131175
Primary Location: Toronto, Ontario, Canada
All Available Locations: Toronto, ON
Our Purpose
At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.
By living our Purpose, we will make an impact that matters.
- Build a network of colleagues for life
- Be empowered to lead and have impact with clients, our communities and in the office.
- Be expected to share your ideas and to make them a reality.
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Are you looking for an opportunity to work with the Client Account Management group within the Deloitte Priority Account team?
Deloitte’s Client Account Managers work on our Large Priority Accounts portfolio. As members of the enabling area of the firm, Account Managers also spend a percentage of their time cultivating and managing client relationships. The Client Account Manager typically has a general understanding of the industry and preference is given to candidates with previous industry experience.
Read more below!
What will your typical day look like?
Every day will not be the same, but you can expect to be a:
Relationship Connector
- Owns relationship map, tracks meetings and interactions; establishes connections
- Attends client events (Annual General Meeting, Quarterly Business Reviews) and shares back to account team
- Influences the right team(s) in the firm to serve the client
Opportunity Enabler
- Understands, informs and educates the team on the client’s business, competitors and the industry
- Influences overall account strategy; enables pursuit development and manages supporting resources
Account Connector
• Understands team dynamics; manages & initiates team communication, meetings, networking and learning
• Collaborates with the Lead Client Service Partner (LCSP) and Lead Business Partners (LBP) to enable a green-dot sales culture
• Manages onboarding/off-boarding
Team Champion
- Collaborates with the LCSP/LBPs in communicating the account vision and strategy
- Demonstrates Service Leadership
- Identifies win/loss stories and shares across accounts; builds a community
Performance Manager
- Manages financial investment tools, develops outputs and tracks progress
- Manages account revenue plan, periodic performance, rate card and pipeline growth
Gatekeeper
- Monitors and manages risk or brand related issues (client feedback, debriefs, etc.)
- Knows and understands opportunity pipeline and in-flight projects
- Coordinates client feedback sessions & participates as 2nd interviewer as required
About the team
Join a group of high-performing, dynamic, driven and fun individuals working together to bring best practices and innovative ideas from around the world to our clients. We connect regionally and nationally to share experiences and ideas which have proven to help address our client’s top priorities and reach the heart of business issues. Our CAMmunity is passionate about helping each other, driving results, being the experts and voice of our clients, and developing a functional knowledge of our sectors and industries.
Enough about us, let’s talk about you
You are someone with:
- Ambitions to embrace challenge, drive strategy and leverage Deloitte’s comprehensive suite of services and resources to deliver client value
- Bachelor's degree and 5+ years’ professional services experience in account management, project management and business development strategy with experience in areas such as marketing, sales and pursuit management.
- General industry knowledge or direct experience working in industry are an asset.
- Proven experience working towards becoming a trusted advisor to senior leaders through experience in internal / external relationship building to increase account penetration leading to increased revenue opportunities
- Success in playing a leading role within an account team framework and the ability to influence cross-functional teams (i.e. working effectively and teaming with Lead Client Service Partners, Service Line/Industry leaders, practitioners and other business development professionals)
- Poised, executive presence, business acumen and high articulacy
- An intermediate background and experience in public communications (written and verbal), project / program management, financial reporting, business marketing acumen, and supporting technology (e.g. Microsoft suite, collaboration tools, CRM)
Total Rewards
The salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.
Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.
Our shared values
While our Purpose guides us and helps explain why we exist, our shared values describe the behaviour we expect from each other at the firm.
They provide common ground to unite us across cultures and geographies. They help us to earn the trust and respect of our stakeholders. We all commit to living by these shared values, to stay true to the principles they represent, and to honour the legacy from which they came. They are what sets us apart and makes us Deloitte.
Every day, we live our Purpose through the following five shared values:
- Lead the way: Deloitte is not only leading the profession, but reinventing it for the future. We’re also committed to creating opportunity and leading the way to a more sustainable world.
- Serve with integrity: Deloitte has earned the trust of employees, clients, regulators, and the public for 175 years. Upholding that trust is our single most important responsibility.
- Take care of each other: We look out for one another and prioritize respect, fairness, development, and well-being.
- Foster inclusion: We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps us deliver well-rounded client solutions.
- Collaborate for measurable impact: We approach our work with a collaborative mind¬set, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact.
The next step is yours
Sound like The One Firm. For You? Apply by [insert date].
At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.
We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!
By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.
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