Job Description
Technology & Transformation - Customer - New Grad 2027 - Multiple Locations
Posting Start Date:  8/20/26

Job Type: New Graduate 
Work Model: Hybrid 
Reference code: 134466 
Primary Location: Toronto, ON  
All Available Locations: Toronto, ON; Calgary, AB; Halifax, NS; Montreal, QC; Vancouver, BC

 

Our Purpose

 

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians. 

 

By living our Purpose, we will make an impact that matters.

 

Are you looking for an opportunity to work on meaningful projects and connect with other passionate individuals while leveraging state-of-the-art technologies? Whatever your passion, join us if you want to help solve some of the toughest business issues and shape the future of our country together. 

What will your typical day look like in Technology & Tranformation?

 

You will be a part of the Marketing, Commerce, & Product or Sales & Service offering, which are both included within the Customer portfolio, also known as Deloitte Digital, collaborating with strategy, design and engineering to help clients create and deliver standout customer experiences. Day to day, you will contribute to real client pursuits and projects – conducting research, synthesizing insights, shaping content and digital assets, and helping bring practical solutions to life.


AI is central to how we work, not a side project. You will be expected to leverage approved AI tools and augment your work every day – accelerating research, sharpening analysis, and moving from idea to draft and prototype faster – while applying sound judgment to orchestrate these tools alongside your own thinking. Just as important, you will look for practical ways to put AI to work: spotting use cases and helping build tangible, AI-enabled solutions that make our teams and our clients more effective, always in line with Deloitte's responsible AI guidelines.


You will have the opportunity to:
•    Identify and shape practical use cases – Spot where AI can create real value, prototype quickly, and help translate promising concepts into repeatable methods and assets.
•    Bring creativity and business thinking together – Combine design sensibility, technology, and commercial acumen to craft content, experiences, and insights that resonate with different audiences.
•    Collaborate across disciplines – Work alongside colleagues in strategy, design, engineering, data, and sales to co-create practical, technology-enabled solutions for real client and internal needs.
•    Accelerate Productivity with GenAI – Apply approved tools such as Microsoft 365 Copilot, Cursor and other Deloitte tools to re-imagine core consulting tasks such as conducting research, synthesizing inputs, and developing communications & deliverable content.
•    Learn fast and share – Stay on top of emerging AI trends and features, experiment with new tools, and share what you learn through demos and presentations to your peers.

 

Our team brings together a variety of profiles (consultants, designers, developers, data analysts) united by one objective: to create measurable value through emerging technologies, while keeping people at the centre of the customer and employee experience.

About the team

 

Our Deloitte Customer practice capitalizes on our diverse, globally recognized brands and capabilities to elevate the human experience in everything we do for our people and every outcome we deliver for our clients. We leverage our unique strengths in creative, design, innovation, strategy, branding, advertising, and engineering – as well as our continued growth through acquisitions – to bring fully integrated solutions to our clients. You will work on collaborative teams with responsibilities that range from analyzing client issues and interviewing key personnel to developing recommendations, authoring presentations, and designing and building unique solutions.


The Deloitte Customer practice has over 500 practitioners across Canada. We provide advisory to our clients to support with:
•    Customer Strategy & Design
•    Marketing, Commerce & Product
•    Sales & Service
•    Customer Service Operations


Explore the pages below to learn more about the hiring offerings and the teams that make up Deloitte Digital:
•    Sales & Service offering
•    Marketing, Commerce, & Product offering
•    Deloitte's Customer Portfolio 

Enough about us, let’s talk about you

 

We are seeking candidates who:


•    Are working towards completing a post-secondary degree program and graduating by September 2027
•    Display initiative, creativity, enjoy problem solving, and are looking to make an impact
•    Have technical proficiency in MS Office Suite (Word, PowerPoint, Excel, Visio, Project)
•    Are comfortable using AI as part of your day-to-day work – you actively experiment with tools such as Microsoft 365 Copilot, ChatGPT, or similar to augment how you research, analyze, create, and solve problems
•    See AI as something to build with, not just use – you are curious about identifying practical use cases and helping turn them into tangible, real-world solutions
•    Enjoy combining technology and creativity to simplify complex information, tell stories, and design better experiences for different audiences
•    Learn fast and adopt new technologies quickly, not afraid of the unknown or being in ambiguous situations
•    Enjoy working in teams, facilitating discussions, and co-creating practical solutions with colleagues and clients
•    Communicate effectively and can explain technical concepts to non-technical audiences
•    Are eager to keep learning and interested in building credentials in applied AI, automation, or digital transformation
•    Are legally eligible to work in Canada and able to enter the USA to work on client assignments

Here's what you need for all Technology & Transformation Teams:

  • Curiosity – You are eager to learn, ask thoughtful questions, and are always connecting the dots
  • Analytical Thinking – You can dissect problems to uncover insights with strong attention to detail
  • Teamwork – You work collaboratively with others to deliver on team goals and client outcomes
  • Adaptability – You are comfortable with ambiguity and can pivot with rapidly evolving demands
  • Leadership – You proactively anticipate needs and take initiative and ownership to drive results
  • Communication – You organize your thoughts/ideas effectively through written and verbal means
  • AI Fluency – You treat AI as part of your everyday toolkit, orchestrating it to work faster and smarter while applying sound judgment to the outputs while validating its accuracy

Total Rewards


The salary range for this position is $65,000.00 - $122,000.00, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth.  Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular 15 paid vacation days for new grads, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

 

Our promise to our people: Deloitte is where potential comes to life

 

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be.

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want. 

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.


The next step is yours

 

Apply by Friday, September 18 at 11:59PM EST


To be considered, you must submit your cover letter, resume and unofficial transcript in ONE PDF document

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

 

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent  recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.