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Microsoft CRM, Manager, Consulting

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Date Posted: May 12, 2021

Reference Code: 58344-en_US

Job Type: Permanent 
Primary Location: Ottawa, Ontario, Canada 
All Available Locations: Ottawa 

Learn from deep subject matter experts through mentoring and on the job coaching 
Be encouraged to deepen your technical skills…whatever those may be.
Build your leadership skills at Deloitte University.


If you are somone who likes to challenge and push yourself to the next level, we are your next stop!

What will your typical day look like?


As a  part of the Microsoft Dynamics CRM (Customer Relationship Management) team, you will get to work in a fast growing and challenging environment with like-minded people who are eminent in their respective technical field. Take your team working skills to a higher level by working in a collaborative team analyzing client issues and developing solutions.  As a manager, you will bring your leadership skills in training and mentoring staff. Work with your clients and have an advisory function in their daily routines. You will also supervise and mentor junior staff and manage parts of client engagements. And last but not the least, develop a project management mindset by prioritizing objectives, planning and status reporting to your peers and clients on a daily basis.You will also have to travel within Canada and to some U.S. locations to work on client assignments. 


About the team


Consulting is a fully integrated part of Deloitte—and we’re proud to be the only large professional services organization to offer our clients a full range of services. We work hand-in-hand with clients to improve business performance, drive shareholder value and create competitive advantage.You’ll help our clients solve problems by applying the knowledge gained from a wealth of global experience. We offer a full array of consulting services, but what truly distinguishes us is the approach and delivery of these services—and the results we help our clients achieve.

Enough about us, let’s talk about you


As a Microsoft Dynamics CRM Manager, you have:

  • Completed an undergraduate degree or a post graduate degree. A professional designation is a bonus! 
  • Minimum 5-10 years of implementation experience and minimum 5 years experience in configuring and customizing in Microsoft Dynamics CRM.
  • Experience doing .Net development, performing client-side programming using Dynamic HTML, and a strong understanding of relational database concepts and experience with MS SQL is considered an asset
  • Excellent interpersonal relations to work effectively on a team and provide excellent professional client service
  • Superior communication skills, and able to develop, present new ideas, conceptualize new approaches and solutions to clients.
  • Previous exprience in leading and mentoring.
  • Secuirty clearance  or be able to get one.

Why Deloitte?

Launch your career with The One Firm where you can make an impact that matters in a way that you never thought possible. With endless opportunities at every turn, and a culture built to support and develop our people to be the very best they can be, Deloitte is The One Firm for you to learn, grow, create, connect, and lead. We do this by making three commitments to you:

  • You will lead at every level: We grow the world’s best leaders so you can achieve the impact you seek, faster.
  • You can work your way: We give you the means to be flexible in how you need and want to work, and we have innovative spaces, arrangements and the mindset to help you be wildly successful.
  • You will feel included and inspired: We create a deep sense of belonging where you can bring your whole self to work.

The next step is yours

Sound like The One Firm. For You?

At Deloitte we are all about doing business inclusively – that starts with having diverse colleagues of all abilities!  We encourage you to connect with us at if you require an accommodation in the recruitment process, or need this job posting in an alternative format. We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.

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