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Client Account Manager, Sales Operations, Government and Public Services

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Date Posted: Oct 16, 2020

Reference Code: 56961-en_US

Job Type: Permanent 
Primary Location: Ottawa, Ontario, Canada 
All Available Locations: Ottawa 

Learn from deep subject matter experts through mentoring and on the job coaching
Partner with clients to solve their most complex problems
Be expected to share your ideas and to make them a reality.


Are you looking for an opportunity to work with the Client Account Management group within the Deloitte Priority Account team? Read more below!

What will your typical day look like?


The Sales Operations Account Manager is responsible for working with leadership teams to drive sales opportunities between Deloitte and the client. Working closely with account teams to track and monitor sales and revenue across the accounts and provide leadership to ensure that sales processes are consistently executed across the account

  • Helping to drive targeting efforts across the breadth of a client's business units and functions
  • Developing strategic and tactical plans to track and monitor sales development
  • Assisting the account team with qualifying, pursuing and closing opportunities
  • Playing an oversight role in the coordination of proposals
  • Coordinating the efforts of Deloitte's cross-disciplinary teams during the sales process
  • Leading the account team’s efforts to solicit and analyze win and loss feedback from key clients
  • Managing contracting vehicles within key accounts
  • Advising account teams on procurement best practice
  • Managing the security clearance process for account team members
About the team


Join a group of dynamic, driven and fun individuals working together as a team to bring best practices to our clients. We connect regionally and across the country to share best practices that support our client’s priorities and business issues. Our cohesive team is passionate about driving results, and further developing our client-based knowledge and expertise.

Enough about us, let’s talk about you


The ideal candidate will have a significant level of government procurement and sales operations experience. The candidate will understand how to manage the sales cycle.  The candidate should have a general understanding of the professional service delivery process and will have 5+  years of experience in account management or other relevant area.

You are someone with:

  • 5+ years’ experience as an account relationship and/or pursuit / procurement specialist
  • Strong sales management knowledge and experience
  • Strong knowledge of the Federal government procurement process
  • Ability to influence and lead cross-functional teams
  • Knowledge and experience serving clients in the Government & Public Services industry
  • Poise, executive presence and high articulacy. A strong background in crafting and delivering presentations is also required
  • Bachelor's degree required

Why Deloitte?

Launch your career with The One Firm where you can make an impact that matters in a way that you never thought possible. With endless opportunities at every turn, and a culture built to support and develop our people to be the very best they can be, Deloitte is The One Firm for you to learn, grow, create, connect, and lead. We do this by making three commitments to you:

  • You will lead at every level: We grow the world’s best leaders so you can achieve the impact you seek, faster.
  • You can work your way: We give you the means to be flexible in how you need and want to work, and we have innovative spaces, arrangements and the mindset to help you be wildly successful.
  • You will feel included and inspired: We create a deep sense of belonging where you can bring your whole self to work.

The next step is yours

Sound like The One Firm. For You?

At Deloitte we are all about doing business inclusively – that starts with having diverse colleagues of all abilities!  We encourage you to connect with us at if you require an accommodation in the recruitment process, or need this job posting in an alternative format. We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.

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