Control Management Manager, Deloitte Global Technology
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Date: Mar 3, 2025
Location: Multiple Locations, Greater To
Company: Deloitte
Job Type: Permanent
Work Model: Hybrid
Reference code: 128687
Primary Location: Toronto, ON
All Available Locations: Edmonton, AB; Halifax, NS; Kitchener, ON; Regina, SK; Toronto, ON
Our Purpose
At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.
By living our Purpose, we will make an impact that matters.
- Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
- Experience a firm where wellness matters.
- Be expected to share your ideas and to make them a reality.
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Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.
What will your typical day look like?
This role is within the Technology Control Management Team and reports to the Control Management Team Leader. You will be working within a dedicated team to deliver Technology and Cyber Security controls processes using extensively ServiceNow Integrated Risk Management modules supporting the definition and delivery of controls across Deloitte Technology including management of a control library, control assessment processes for other teams that undertake control testing and assessments.
As part of your role, you will:
- Support IT organizational maturity development of controls leveraging Global and DT standards, Maturity Assessment, and Compliance activity;
- Develop the control management elements, including automation, of test and assessment processes to increase validation of controls across DT;
- Utilise the full functionality of ServiceNow Integrated Risk Management to deliver control management.
- Assist teams in developing and populating their controls within ServiceNow to support their risk and control processes.
- Work within and support IT Risk Management processes within a 3 Lines model.
- Participate in Assessments where required within Deloitte Technology;
- Offer on-going support and assistance to Member Firms or Deloitte Technology Service lines as they progress on their action plans.
- Support MF Services Leader to develop and manage relationships with Member Firms,
- Prepare reports as required for presenting results to Deloitte Technology leaders, Member Firms, and relevant stakeholders, including Global Risk Leaders, Executive and Board.
About the team
Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.
Enough about us, let’s talk about you
Do you possess the following?:
- Experience of IT and Cyber control testing and risk assessments using either ServiceNow or a similar tool to manage IT and Cyber control testing or undertake risk assessments
- Proven ability to develop controls in ServiceNow or similar risk and control tooling
- An understanding of the principals around CMMI, COBIT, ITIL, PMI, Prince2, ISO27001,
- Cybersecurity and global experience background.
- A strong understanding of system development life cycles approaches and concepts (CMMI knowledge an asset)
- IT Operations and Service Management with strong understanding of ITIL framework or MOF (ITIL certification an asset)
- Diplomatic and persuasive with an ability to handle difficult conversations and confidently manage senior stakeholders such as CIOs and CEOs
- Good understanding of Workflow, Scripting and IRM indicators in a ServiceNow deployment
- Detailed knowledge of current Deloitte security policies and technology standards. Relevant industry verifications; such as CISSP, CISA, CISM, CRISC, ISO27032 Lead Cybersecurity Manager.
- Good working knowledge of ServiceNow Integrated Risk Management module or other ServiceNow experience.
- Ability to manage virtual teams in multiple time zones, culturally astute
- Be able to build key relationships across the GTS function and member firm network utilising excellent relationship management skills
- Ability to manipulate complex data
- Application development experience
Total Rewards
The salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.
Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.
Our promise to our people: Deloitte is where potential comes to life.
Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
You shape how we make impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.
Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.
Have as many careers as you want.
We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.
The next step is yours
At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.
We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).
By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.
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