Resource Manager - Consulting

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Date: Jun 18, 2022

Location: Multiple Locations, Canada

Company: Deloitte

Job Type: Permanent 
Reference code: 104187   
Primary Location: Multiple Locations, Canada 
All Available Locations: Toronto; Alma; Amos; Bas St-Laurent; Brossard; Burlington; Bécancour; Calgary; Chicoutimi; Dolbeau; Drummondville; Edmonton; Farnham; Fredericton; Gatineau; Granby; Grand-Mère; Halifax; Havre-Saint-Pierre; Hawkesbury; Jonquière; Kanata; Kitchener; La Baie; La Sarre; Langley; Laval; London; Markham; Matane; Mississauga; Moncton; Montreal; New Richmond; Niagara; Normandin; Ottawa; Prince Albert; Prince George; Quebec City; Regina; Rimouski; Roberval; Rouyn-Noranda; Saguenay; Saint John; Saint-Hyacinthe; Saskatoon; Sept-Îles; Shawinigan; Sherbrooke; St-Félicien; St. John's; Trois-Pistoles; Trois-Rivières; Val D'Or; Vancouver; Vaughan; Victoria; Windsor; Winnipeg 

 

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.

Be empowered to lead and have impact with clients, our communities and in the office. 

Build a network of colleagues for life.

Do you love working with people? Solving complex challenges in a dynamic environment? Are you known for your ability to build strong relationships and be a trusted advisor? Yes, Yes, Yes? Then…Join our Resource Management team – an integral internal function in Consulting.

What will your typical day look like?

Resource Managers operate Nationally and are aligned to an offering/practice within Consulting. The Resource Manager (RM) is responsible for executing on all staffing processes, liaising and providing advisory support on client requests, to ensure optimum project matches are made and productivity goals are achieved. This requires critical thinking and plenty of creative problem solving, as each staffing decision must be made in consideration of the business, project and practitioner needs. You will build lasting relationships with your offering leadership team and practitioners and contribute to the growth and development of the practice. 

You will also have the opportunity to participate in key firm-wide and RM team initiatives with a focus on process excellence, operational efficiency, and client service satisfaction. We’re passionate about service and are continuously striving to deliver the best client and people experience possible.

About the Team:

The Resource Manager will:
•    Optimize utilization across the assigned Offering(s) by making strategic staffing recommendations and decisions
•    Understand client needs and negotiate where necessary. Be adaptable to varied client personalities and situations.
•    Maintain a strong understanding of practitioner interests and preferences and stay closely connected to them to stay abreast of personal circumstances and changes in these preferences.
•    Proactively review and understand your staffing position to provide meaningful insights on trends, forecast, opportunities for improvement, and areas of concern.
•    Seek opportunities to contribute to the achievement of the business’ or the Firm’s initiatives, goals and/or priorities.  
•    Maintain a solid understanding of your offering pipeline, plan and forecast in order to manage available resources and advise on future supply and demand.

Enough about us, let’s talk about you!

•    Minimum of 5 years’ experience in a resource management, project management, or recruitment role preferably within a professional services environment.
•    Post-Secondary Degree or Diploma.
•    A passion for client service and focused achievement of business results.
•    Strong relationship building and conflict resolution skills with experience engaging leaders at all levels and partnering effectively with internal teams.
•    Strategic and innovative thinking skills with strong problem-solving and project management skills, including the ability to understand the financial impact of relevant options.
•    Ability to work and navigate effectively in a matrix organization/partnership structure.
•    Excellent time management skills and the ability to prioritize tasks in a fast-paced, high-volume environment
•    Ability to work both independently and collaboratively with large teams
•    Skilled in the Microsoft Office Suite, particularly Microsoft Excel (VLOOKUP, Pivot Table, charts etc.) and willing to embrace technology.

 

Our shared values

While our Purpose guides us and helps explain why we exist, our shared values describe the behaviour we expect from each other at the firm.

They provide common ground to unite us across cultures and geographies. They help us to earn the trust and respect of our stakeholders. We all commit to living by these shared values, to stay true to the principles they represent, and to honour the legacy from which they came. They are what sets us apart and makes us Deloitte.

Every day, we live our Purpose through the following five shared values:

  • Lead the way: Deloitte is not only leading the profession, but reinventing it for the future. We’re also committed to creating opportunity and leading the way to a more sustainable world.
     
  • Serve with integrity: Deloitte has earned the trust of employees, clients, regulators, and the public for 175 years. Upholding that trust is our single most important responsibility.
     
  • Take care of each other: We look out for one another and prioritize respect, fairness, development, and well-being.
     
  • Foster inclusion: We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps us deliver well-rounded client solutions.
     
  • Collaborate for measurable impact: We approach our work with a collaborative mind¬set, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact.



The next step is yours
 

Sound like The One Firm. For You? 

 

Apply by May 13, 2022!
 

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action PlanReconciliation Action Plan and the BlackNorth Initiative.

 

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!

 

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.


Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.


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