Senior Manager- Indigenous Client Services

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Date: Jul 1, 2022

Location: Multiple Locations, Canada

Company: Deloitte

Job Type: Permanent 
Reference code: 101864   
Primary Location: Multiple Locations, Canada 
All Available Locations: Vancouver; Calgary 


Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

Have many careers in one Firm.
Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. 
Be part of a firm that leads the way and pushes themselves to look like contemporary Canada.


What will your typical day look like?

As a Every day the successful candidate will make a positive impact on the Indigenous communities we serve as a team. You will lead in the delivery of Nation building services from strategic planning, capacity assessments, organizational reviews, community comprehensive planning, communications, business development, economic impact assessments, feasibility studies for business development, to informal restructuring and governance. The senior manager will work across service areas to develop teams of expertise to deliver value to our clients. The successful candidate will be responsible for researching industry trends and performing analysis and interact with Indigenous organizations and businesses to develop options for growing their wealth for the future generations.

As a Senior Manager, you will:
Excel in building working relationships with Indigenous leadership and client executives.
Work alongside National Leader for Indigenous Client Services.
Collaborate with the team to analyze client issues and interview key personnel.
Supervise staff in a corporate restructuring environment.
Identify issues, define systems and recommend solutions.
Analyze financial data, review accounting records and policies, and develop effective organizational structures for Indigenous organizations.
Assist in all aspects of capacity development and supporting executives with current gaps in capacity.
Participate and manage client meetings and presentations.
Prioritize and manage client meetings and presentations.

About the team

Deloitte has been committed to supporting Indigenous leaders, communities, and organizations for nearly 30 years. As a firm we are advancing reconciliation by fostering meaningful and lasting relationships in working with First Nations, Metis and Inuit peoples, clients, and communities. The Deloitte Indigenous Client Services practice was created over 25 years ago to offer Indigenous communities, organizations, and businesses the depth of expertise to support communities in their Nation building process to achieve their priorities. The manager would work directly with the National Leader for Indigenous Client Services and Prairies Indigenous Client Services (ICS) Leader to grow the ICS practice and team.

Enough about us, let’s talk about you

 Are you someone with:

  • 5-7 years of relevant work experience.
  • Successful completion of COA, PMP, or equivalency.
  • Strong commitment to professional client service excellence.
  • Proven analytical skills and systematic problem solving.
  • Excellent interpersonal relation skills and demonstrated ability to work with team members.
  • Direct Indigenous project or work experience an asset.

Then we would want to hear from you


Our shared values

While our Purpose guides us and helps explain why we exist, our shared values describe the behaviour we expect from each other at the firm.

They provide common ground to unite us across cultures and geographies. They help us to earn the trust and respect of our stakeholders. We all commit to living by these shared values, to stay true to the principles they represent, and to honour the legacy from which they came. They are what sets us apart and makes us Deloitte.

Every day, we live our Purpose through the following five shared values:

  • Lead the way: Deloitte is not only leading the profession, but reinventing it for the future. We’re also committed to creating opportunity and leading the way to a more sustainable world.
  • Serve with integrity: Deloitte has earned the trust of employees, clients, regulators, and the public for 175 years. Upholding that trust is our single most important responsibility.
  • Take care of each other: We look out for one another and prioritize respect, fairness, development, and well-being.
  • Foster inclusion: We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps us deliver well-rounded client solutions.
  • Collaborate for measurable impact: We approach our work with a collaborative mind¬set, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact.

The next step is yours

Sound like The One Firm. For You? Apply Now!

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action PlanReconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

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