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Consultant or Senior Consultant, Customer & Applied Design - UI/UX

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Date Posted: Nov 25, 2021

Reference Code: 84001-en_US

Job Type: Permanent
Primary Location: Montreal
All Available Locations: Montreal

 

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

Learn from deep subject matter experts through mentoring and on the job coaching
Be encouraged to deepen your technical skills…whatever those may be.
Build your leadership skills at Deloitte University.

 

What will your typical day look like?

This Design Consultant (UX/UI), role sits within Deloitte Digital’s Customer Service & Applied Design – Imagine team. You will play a key role in bridging the early stages of digital product development into delivery. This means you will be responsible for not only conceptualizing new digital products, but ensuring a seamless hand-off to our product design team (e.g. UX, UI, etc) who will begin development. This role will require you to be comfortable in an ambiguous and fast-pace environment as well as possessing a broad skill-set involving strategy & research, human-centred design, and rapid prototyping.

  • Brings a product mindset to consulting, looking creatively at business and people problems to elevate the human experience. 
  • Can create user stories, personas and storyboards. Can create lo-fi and hi-fi prototypes,
  • Ability to demonstrate design craft through polished deliverables that elevate our work.
  • Appreciates and understands human-centred design and design research (and is able to execute) and is interested in learning/refining other primary research skills, frameworks and processes on the go.
  • Conduct and lead customer interviews and research, demonstrating empathy for customers and seeking to understand underlying needs.
  • Can identify, synthesize and communicate complex insights and analytics and showcase them visually and through the written word. 
  • Support in designing and facilitating engaging workshops with internal teams, clients, and other stakeholders to share and explore insights and generate new solutions. 
  • Is comfortable working with cross-functional teams in a fast-paced environment and is willing to learn from – and teach – others. 

About the team

We specialize in the journey from zero to one, from post-it to prototype, from imagining to delivering the future. At Deloitte Digital, we collaborate to bring that skillset to the full journey of business transformation, making big ideas real, fast, and we’re looking for people like you to join us!
We are committed to equity, inclusion, and diversity and encourage applications from all qualified candidates, especially those who identify as Indigenous, Black, POC, Women, Persons with Disabilities, and/or 2SLGBTQ+.
This posting is for the Montreal, Canada office. For the time being, this role will be remote. The candidate must be fluent in French and English. 
 

Enough about us, let’s talk about you #deloitteconsulting

Successful candidates will be able to demonstrate these characteristics:

  • A bachelor’s degree in Commerce or Business Administration and 1-2 years of relevant experience in a similar role in consulting or industry
  • Strong analytical and organizational skills, supported by a fluency in Microsoft Excel, PowerPoint, Project, and the ability to create and manage financial models 
  • The ability to work in a fast-paced environment with ambiguous and changing requirements 
  • he ability to articulate leading business issues and trends 
  • Exceptional communicator with the ability to articulate complex ideas to all levels of an organization, and effectively lead and manage all key stakeholders
  • A passion for learning and a natural curiosity about humans and what they do, complemented by a theoretical grounding in human behavior
  • Comfortable with typical qualitative methods (e.g., experience conducting interviews and ethnographic observations), ethical considerations, and project management
  • Ability to distill qualitative insights into design recommendations, to tell stories about those recommendations in ways designers can use, but based on traditional qualitative analytical rigor
  • The ability to work in dynamic conditions, and transition quickly between collaborative and individual work
  • Compelling written and spoken communication skills
  • Strong planning, organization and documentation skills
  • An interest in diverse perspectives and approaches, and the ability to quickly dive into a new domain or process
  • Must be fluent and proficient in Adobe Creative Suite (Illustrator, Photoshop, InDesign), PowerPoint, etc. 
  • Must be fluent in tools like Figma, Sketch, etc.

Our shared values

While our Purpose guides us and helps explain why we exist, our shared values describe the behaviour we expect from each other at the firm.

They provide common ground to unite us across cultures and geographies. They help us to earn the trust and respect of our stakeholders. We all commit to living by these shared values, to stay true to the principles they represent, and to honour the legacy from which they came. They are what sets us apart and makes us Deloitte.

Every day, we live our Purpose through the following five shared values:

  • Lead the way: Deloitte is not only leading the profession, but reinventing it for the future. We’re also committed to creating opportunity and leading the way to a more sustainable world.
     
  • Serve with integrity: Deloitte has earned the trust of employees, clients, regulators, and the public for 175 years. Upholding that trust is our single most important responsibility.
     
  • Take care of each other: We look out for one another and prioritize respect, fairness, development, and well-being.
     
  • Foster inclusion: We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps us deliver well-rounded client solutions.
     
  • Collaborate for measurable impact: We approach our work with a collaborative mind¬set, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact.



The next step is yours
 

Sound like The One Firm. For You? Apply by [insert date].
 

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action PlanReconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

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