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Manager, Quality and Risk (Risk Advisory), Permanent or 2-year Secondment

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Date Posted: Nov 25, 2021

Reference Code: 88303-en_US

Job Type: Permanent 
Primary Location: Montreal, Quebec, Canada 
All Available Locations: Montreal; Calgary; Edmonton; Fredericton; Gatineau; Halifax; Moncton; Ottawa; Quebec City; Regina; Saint John; Sherbrooke; Toronto; Vancouver; Victoria; Winnipeg 

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.
Build a network of colleagues for life
Be expected to share your ideas and to make them a reality.

Interested in working with Canadian leaders and broadening your skillset?  Want to learn more about the Canadian Risk Advisory (RA) practice, quality and risk management and internal business processes?  An opportunity to apply your risk management knowledge and help manage the quality and risk of the Canadian RA practice awaits!  

What will your typical day look like?

The Manager will be supporting the RA Quality & Risk Leader (QRL), in policy and process implementation and monitoring, risk-related consultations, promotion of the continued importance of quality and risk management and practice review administration, with day-to-day direct reporting to the RA QRM Director.
Specific responsibilities include:
•    Managing Risk Advisory’s Centre of Excellence (RACE) team based in Chile—the RACE team focuses on approving normal risk CAEAs and monitoring activities
•    Re-designing and implementing QRM processes, monitoring and reporting around the CRM, CAEA and Source processes for RA, including support for these tools
•    Liaising with RA Learning & Growth to coordinate QRM content in Learning curriculum 
•    Facilitating sessions for practitioners and new and experienced hires on QRM processes

About the team

This role will also involve various other activities to support the RA QRM team on a project basis or as needed.
This role allows for national cross-services and internal networking, experience and exposure, along with interaction with Global and other Member Firm QRM teams.  The Manager will also have the opportunity to raise her/his profile and network with RA Canadian leadership while broadening project management, quality and risk management and communication skillsets.  

Enough about us, let’s talk about you

Highly recommended candidate attributes include:
•    5 to 7 years working experience in professional services preferred
•    Bilingual (English/French or English/Spanish) an asset
•    Being a self-starter and able to work independently
•    Enthusiastic to improve process and adaptable to change
•    Well-developed analytical and research abilities 
•    Keen ability to synthesize data/information and communicate it orally and in documented form (e.g. communications, presentations)
•    Being a strong, experienced and energetic presenter
•    Astute and proven business acumen 
•    Ability to handle sensitive and confidential matters
•    Being confident, tactful and able to effectively influence others and deal effectively with senior leaders

Our shared values

While our Purpose guides us and helps explain why we exist, our shared values describe the behaviour we expect from each other at the firm.

They provide common ground to unite us across cultures and geographies. They help us to earn the trust and respect of our stakeholders. We all commit to living by these shared values, to stay true to the principles they represent, and to honour the legacy from which they came. They are what sets us apart and makes us Deloitte.

Every day, we live our Purpose through the following five shared values:

  • Lead the way: Deloitte is not only leading the profession, but reinventing it for the future. We’re also committed to creating opportunity and leading the way to a more sustainable world.
  • Serve with integrity: Deloitte has earned the trust of employees, clients, regulators, and the public for 175 years. Upholding that trust is our single most important responsibility.
  • Take care of each other: We look out for one another and prioritize respect, fairness, development, and well-being.
  • Foster inclusion: We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps us deliver well-rounded client solutions.
  • Collaborate for measurable impact: We approach our work with a collaborative mind¬set, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact.

The next step is yours

Sound like The One Firm. For You? 

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action PlanReconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

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