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Client Experience Professional

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Date Posted: Feb 10, 2020

Reference Code: 50901-en_US

Job Type: Permanent 
Primary Location: Montreal, Quebec, Canada 
All Available Locations: Montreal 

Be expected to share your ideas and to make them a reality.
Be part of a firm that leads the way and pushes themselves to look like contemporary Canada.
Grow your network and your knowledge by joining one of our many Employee Resource Groups.


Deloitte: an impact that matters. ​Every day, we go above and beyond to do what matters most… for our clients, our people and society.

What will your typical day look like?


As a Client Experience Professional, your main responsibilities will include setting up and picking up catering services in meeting rooms on a timely basis and according to expected standards, cleaning the cafés on the different floors (dishwashers, microwaves, fridges, counters, etc.) and cleaning the equipment and dishes at all times, i.e., glasses, cups, etc. You will also be responsible for maintaining the premises and collecting dishes, as well as replacing the required supplies in the cafés (paper towels, sugar, etc.). The work schedule is from Sunday to Thursday from 12:30 to 9:00.

About the team


Our client experience team is made up of Client Experience Professionals (CEP) who offer services of great importance in all our offices. Our CEPs deliver exceptional client experience and exceptional service fueled by a positive attitude, excellent work and an innovative approach. Our mandate is to create a welcoming atmosphere and to ensure that our offices are always ready to welcome our staff and our external clients.

Enough about us, let’s talk about you


You have:

  • Two to three years’ experience in a professional environment desirable;
  • Fluent in French and English;
  • Basic knowledge of Microsoft Office Suite 2010
  • Excellent interpersonal skills and recognized ability to work effectively in a team
  • Self-motivation and ability to meet tight deadlines
  • Availability for occasional overtime
  • The work schedule is from Sunday to Thursday from 12:30 to 9:00.

Why Deloitte?

Launch your career with The One Firm where you can make an impact that matters in a way that you never thought possible. With endless opportunities at every turn, and a culture built to support and develop our people to be the very best they can be, Deloitte is The One Firm for you to learn, grow, create, connect, and lead. We do this by making three commitments to you:

  • You will lead at every level: We grow the world’s best leaders so you can achieve the impact you seek, faster.
  • You can work your way: We give you the means to be flexible in how you need and want to work, and we have innovative spaces, arrangements and the mindset to help you be wildly successful.
  • You will feel included and inspired: We create a deep sense of belonging where you can bring your whole self to work.

The next step is yours

Sound like The One Firm. For You?

At Deloitte we are all about doing business inclusively – that starts with having diverse colleagues of all abilities!  We encourage you to connect with us at if you require an accommodation in the recruitment process, or need this job posting in an alternative format. We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.

Apply now

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