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Client Experience Professional- Catering Services

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Date Posted: Nov 25, 2021

Reference Code: 85242-en_US

Job Type: Permanent 
Primary Location: Montreal, Quebec, Canada 
All Available Locations: Montreal 

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.
Experience a firm where wellness matters.
Be part of a firm that leads the way and pushes themselves to look like contemporary Canada.
 

Are you interested in a career in customer service? Looking to gain more professional experience? Look at the opportunity below!

What will your typical day look like?

  • As a Client Services Professional-Catering Services, your primary responsibilities will be:
  • Setting up and picking up catering services in the meeting rooms in a timely manner and according to expected standards
  • Ensuring cleanliness of the coffee areas on the different floors (coffee machines, dishwashers, microwaves, refrigerators, counters, etc.)
  • Ensuring cleanliness of equipment and dishes at all times i.e. glasses, cups, etc.
  • Assist in the maintenance of the premises and pick up of dishes.
  • Replenish supplies required in the Café area (paper towels, sugar, etc.)

 

About the team

Our Customer Experience team is made up of Customer Experience Professionals (CEP) who provide high quality services in all of our offices. Customer Experience Professionals deliver an exceptional customer experience and outstanding service fueled by a positive attitude, excellent work and an innovative approach. Our mandate is to create a welcoming atmosphere and ensure that our offices are always ready to welcome our staff and external clients.

Enough about us, let’s talk about you

You possess the following:

  • Two to three years of experience in a professional environment, desirable; 
  • Good command of French and English 
  • Basic knowledge of Microsoft Office 2010 
  • Excellent interpersonal skills and proven ability to work effectively in a team environment 
  • Autonomy and ability to meet tight deadlines 


Availability for occasional overtime
 

Our shared values

While our Purpose guides us and helps explain why we exist, our shared values describe the behaviour we expect from each other at the firm.

They provide common ground to unite us across cultures and geographies. They help us to earn the trust and respect of our stakeholders. We all commit to living by these shared values, to stay true to the principles they represent, and to honour the legacy from which they came. They are what sets us apart and makes us Deloitte.

Every day, we live our Purpose through the following five shared values:

  • Lead the way: Deloitte is not only leading the profession, but reinventing it for the future. We’re also committed to creating opportunity and leading the way to a more sustainable world.
     
  • Serve with integrity: Deloitte has earned the trust of employees, clients, regulators, and the public for 175 years. Upholding that trust is our single most important responsibility.
     
  • Take care of each other: We look out for one another and prioritize respect, fairness, development, and well-being.
     
  • Foster inclusion: We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps us deliver well-rounded client solutions.
     
  • Collaborate for measurable impact: We approach our work with a collaborative mind¬set, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact.


The next step is yours
 

Sound like The One Firm. For You? 
 

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action PlanReconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

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